Please have the device fully charged before using it 1)The power button shows white light when the device is being charged, when it finish charging, the light turns to green. 2)Quick press the button 3 times, the device starts heating with white light, after 15 seconds, the light turns to green when the device is ready for dabbing. 3)Always press 3 times the power button to start up or shut down the device. enail 4)The power button light will flash 5 times when low battery; and 3 times when short circuit. Temperature indicating 1)The titanium chamber can reach the highest temperature 950℉; H enail 2)The titanium chamber reach to 580℉ after first time heating; 3)The titanium chamber will be 680℉ after 2 times continuous heating; 4)After 3 times continuous heating, the titanium chamber can be 780℉; H enail Please have the device heat no more than 5 times continuously to avoid the possibility of get burned. Package include: 1x G9 H-enail 1x 18650 2200mah 35Amp Rechageable Battery 1x Magnetic & stainless steel carb cap 1x Glass pipe attachment 1x Ceramic Nail (installed) 1x Replacement Titinum Nail 1x Magnetic stand 1x Wax Container 1x USB cable 1x Travel case To check more wax pens: USD 40.88/pieceUSD 61.05/pieceUSD 160.55/pieceUSD 36.85/pieceUSD 18.04/pieceUSD 24.99-25.99/pieceUSD 36.56/pieceUSD 85.49/piece Customer Service We offer 7/24 full time service,Please feel free to contact me if you have any problem about the product or shipping. Your inquiry will be replied within 8 hours. Shipping Item will be shipped within 2 working days after receiving a verifying payment. Please contact us within 30 days from dispatched if you don’t receive our item. Normally,It will takes 15-40 working days to your country by Registered Air Mail. 7-20 working days by epacket. 3-7 working days by DHL. Feedback After you receive the item, please check it. We appreciate your positive feedback if you are satisfied with the item. Gift or discount will be given to you in your next order. If there is any problem with the item,do not hesitate to contact me. We will reply to you in 24 hours. A proper solution will be given ASAP. Please do not open disputes, or leave a neutral or negative feedback, about us without any communication.